U.S. Addresses: All of our U.S. orders ship USPS or FedEx, with a delivery confirmation number. Most of the delivery times average between 1 to 7 business days (depend on your location and the delivery option that you select; Express or Priority.)
International addresses shipped via regular USPS: Please note that Jagua Ink LLC is not responsible for any lost shipments or products due to the timeline of this service to reach the destination. We suggest using USPS Priority so you can track your order.
These delivery times are calculated from the time the order leaves our drop shipper, not from the time you place your order. Processing times are between 1-2 business days.
All packages sent securely in boxes or padded envelopes, from our drop shipper in the United States. On all Package, we write the total value of the products and it’s content to be “Artistic drawing ink” or “Other”.
Our experience shows that no special customs issues occur with the shipping and most orders clear customs and arrive at their destination on time. All international shipping is the client’s responsibility to check all customs regulations and should any issue arises in a country outside of the USA we can not help or be held responsible in any way.